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Terms of Service
Terms of Service
Acceptance of Terms of Use
Please thoroughly review these Terms of Use ("Terms"), which establish the legal framework for your engagement with www.harmonize.care (the "Site"), the Harmonize mobile application (the "App"), and the services (the "Service") provided by Harmonize Mental Health LLC ("Harmonize," "we," "us," or "our"). These Terms form a legally binding contract between you and Harmonize. Access to and use of the Site, App, and Service is contingent upon your agreement to and adherence to these Terms, applicable to all visitors, users, and others who access or use the Service. By selecting the “I agree” checkbox, "Next" button, "Submit" button when presented with Harmonize’s Terms of Use, or by accessing or using the Site, App, or Service in any manner, you consent to be bound by these Terms and Harmonize’s Privacy Policy. If you do not agree with any part of these Terms, you are not permitted to access the Site, App, or Service.
Your Relationship with Us
Harmonize facilitates non-clinical administrative and operational services for independent medical practices (referred to as the Medical Groups). Harmonize itself does not engage in medical practice, holds no ownership in the Medical Groups, does not influence their clinical decisions, and is not accountable for the care quality delivered by the Medical Groups. Both the professional medical services offered by the Medical Groups and the non-clinical services provided through the Site and App by Harmonize are collectively termed as the "Service" in these Terms of Use.
Marketing
By supplying your cell phone number and email address to Harmonize, or by agreeing to these Terms of Use, you are granting explicit prior written consent for contact by Harmonize and its affiliated providers for marketing and sales communications. This encompasses emails directed to your email address and calls and text/SMS messages sent to the cell phone number you have provided to Harmonize Mental Health LLC, including those made through automated systems for selecting or dialing telephone numbers, automatic telephone dialing systems, and the delivery of artificial or prerecorded messages upon connection to a called number, as well as the dissemination of prerecorded and/or artificial voice messages. You retain the right to opt out of receiving text and SMS communications from Harmonize or its affiliated providers at any moment by responding with the word STOP from the receiving mobile device. Providing this consent, or agreeing to enter into an agreement based on this consent, is not a mandatory condition for the purchase of any property, goods, or services from Harmonize. Nonetheless, it is recognized that choosing to opt out of text (SMS) message communications might affect your user experience with services that utilize text (SMS) messaging for communication. Should you desire to establish an account or utilize the products and services offered by Harmonize without consenting to receive sales or marketing messages, you are encouraged to communicate your preference by sending an email to support@harmonize.care. This will ensure that you are exempt from receiving marketing or sales communications, although you will continue to receive informational and transactional communications necessary for the utilization of our services.
Disputes and Arbitration
All disputes, claims, or controversies arising from these Terms or your use of the Site, App, or Services will be resolved through confidential binding arbitration, not in court. This agreement extends to disputes arising before these or any prior Terms and those post-termination of these Terms. Arbitration excludes class actions but allows for the same damages and relief as a court could award. For initiating arbitration, contact Harmonize at the specified address or follow the procedures outlined by the American Arbitration Association (“AAA”) at www.adr.org.
Purchases
Purchases made through the Service require you to provide relevant information, including credit/debit card details. By making a Purchase, you confirm the accuracy of the provided information and authorize the transaction. Harmonize uses third-party services to facilitate payments, with your information shared pursuant to our Privacy Policy.
Agreement for Self-payment
Harmonize and the affiliated Medical Groups operate on a self-pay basis, not accepting insurance, Medicare, or Medicaid. You are responsible for full payment of services rendered, understanding that your insurance may not cover these services.
Consent for Recurring Payments
For services with recurring payments, the provided payment method will be automatically charged as described. Changes to payment details can be made by contacting support@harmonize.care.
Availability, Errors, and Inaccuracies
We continuously update our offerings and cannot guarantee the accuracy or completeness of information. We reserve the right to correct errors and update information at any time without notice.
Contests, Sweepstakes, and Promotions
Promotions may be governed by separate rules, which, along with our Privacy Policy, you should review if participating. Promotion-specific terms take precedence over these Terms where there is a conflict.
Accounts
By creating an account, you confirm that you are of legal age and that your information is accurate. You are responsible for maintaining the confidentiality of your account details and for all activities under your account.
Copyright Policy
We hold the intellectual property rights of others in high esteem and commit to addressing any assertions that content available on the Site, App, or through the Service violates the copyright or other intellectual property rights ("Infringement") of any individual or organization. If you possess copyright or are empowered to act for a copyright holder, and you deduce that your copyrighted material has been employed in a manner that infringes upon your rights, we invite you to forward your complaint via email to support@harmonize.care, utilizing the subject line: "Copyright Infringement". Please provide a comprehensive account of the purported Infringement in your communication, as further elucidated under "DMCA Notice and Procedure for Copyright Infringement Claims." Be advised that you might be liable for damages (including costs and attorney fees) if you make a misrepresentative, fraudulent, or made in bad faith claim of Infringement concerning any content accessible on or via the Site, App, or Service. DMCA Notice and Procedure for Copyright Infringement Claims In accordance with the Digital Millennium Copyright Act (DMCA), you may issue a notification to our Copyright Agent containing the information specified below in writing (refer to 17 U.S.C 512(c)(3) for additional details): (i) A physical or electronic signature of an individual authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. (ii) Identification of the copyrighted work (or a list of works, in instances where multiple copyrighted works at a single online site are encompassed by a single notification) claimed to be infringed, inclusive of the relevant URL (web page address). (iii) Identification of the material that is claimed to be infringing or to be the subject of infringing activity, along with information reasonably sufficient to allow for the location of the material. (iv) Information sufficiently reasonable to permit contact with you or the party submitting the complaint, such as an address, telephone number, and, if available, an email address. (v) A statement asserting that you or the party submitting the complaint has a good faith belief that the disputed use of the material is not authorized by the copyright owner, its agent, or the law; and (vi) A statement, made under penalty of perjury, that the information in the notification is accurate and that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. For submitting such notifications, please contact our Copyright Agent via email at support@harmonize.care.
Intellectual Property
The content, features, and functionality of the Site, App, and Service, as well as Harmonize's trademarks and logos, are the exclusive property of Harmonize and its licensors. Use of these assets without Harmonize’s prior written consent is prohibited.
Links To Other Websites
Our Service may link to third-party sites not controlled by Harmonize, for which we are not responsible. We encourage you to review the terms and privacy policies of any third-party sites or services. You acknowledge and agree that Harmonize shall not be responsible or liable, directly or indirectly, for any damage or loss caused (or alleged to be caused) by or in connection with your use of or reliance on any content, goods, or services available on or through any third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
Electronic Communications
When you visit the Site or App, or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site or App. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Termination
Harmonize reserves the right to terminate or suspend your account and access to the Service for any reason, at our discretion, including for breaches of these Terms. If you wish to terminate your account, you may simply discontinue using the Service. You are free to stop using the Services at any time.
Indemnification
You agree to defend, indemnify, and hold harmless Harmonize, its subsidiaries, affiliates, licensees, successors and assigns, and each of their directors, officers, employees, agents, partners, contractors, or suppliers (collectively, the “Indemnified Parties”), from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to attorney's fees) resulting from or arising out of: (i) your use and access of the Service, by you or any person using your account and password; and/or (ii) your breach of these Terms or the Privacy Policy or the Privacy Policy of the Affiliated Medical Groups.
Limitation Of Liability
In no event shall Harmonize or the Indemnified Parties be liable for any indirect, incidental, special, consequential or punitive damages (whether or not we have been informed of the possibility of any such damages) based on any causes of action, including, without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from: (i) your access to or use of (or inability to access or use) the Site, App, or Service or any performance error, omission or interruption in connection thereto; (ii) any conduct or content of any third party on the Site, App, or Service; (iii) any content obtained from the Site, App, or Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory or basis, and even if a remedy set forth herein is found to have failed of its essential purpose.
Disclaimer
The Service is provided "as is," without warranties of any kind. Harmonize does not guarantee uninterrupted access or the absence of errors or harmful components.
Exclusions
If certain jurisdictions do not allow the exclusion of certain warranties, or the exclusion or limitation of liability for consequential or incidental damages, the limitations herein will apply to you only to the extent permitted by applicable law.
Governing Law
These Terms are governed by the laws of Florida, United States. Any waiver of rights under these Terms does not constitute a waiver of any other term.
Changes
Harmonize reserves the right to modify these Terms at any time, with changes effective upon posting. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
Contact Us
For inquiries regarding these Terms, contact us at support@harmonize.care.
Please thoroughly review these Terms of Use ("Terms"), which establish the legal framework for your engagement with www.harmonize.care (the "Site"), the Harmonize mobile application (the "App"), and the services (the "Service") provided by Harmonize Mental Health LLC ("Harmonize," "we," "us," or "our"). These Terms form a legally binding contract between you and Harmonize. Access to and use of the Site, App, and Service is contingent upon your agreement to and adherence to these Terms, applicable to all visitors, users, and others who access or use the Service. By selecting the “I agree” checkbox, "Next" button, "Submit" button when presented with Harmonize’s Terms of Use, or by accessing or using the Site, App, or Service in any manner, you consent to be bound by these Terms and Harmonize’s Privacy Policy. If you do not agree with any part of these Terms, you are not permitted to access the Site, App, or Service.
Your Relationship with Us
Harmonize facilitates non-clinical administrative and operational services for independent medical practices (referred to as the Medical Groups). Harmonize itself does not engage in medical practice, holds no ownership in the Medical Groups, does not influence their clinical decisions, and is not accountable for the care quality delivered by the Medical Groups. Both the professional medical services offered by the Medical Groups and the non-clinical services provided through the Site and App by Harmonize are collectively termed as the "Service" in these Terms of Use.
Marketing
By supplying your cell phone number and email address to Harmonize, or by agreeing to these Terms of Use, you are granting explicit prior written consent for contact by Harmonize and its affiliated providers for marketing and sales communications. This encompasses emails directed to your email address and calls and text/SMS messages sent to the cell phone number you have provided to Harmonize Mental Health LLC, including those made through automated systems for selecting or dialing telephone numbers, automatic telephone dialing systems, and the delivery of artificial or prerecorded messages upon connection to a called number, as well as the dissemination of prerecorded and/or artificial voice messages. You retain the right to opt out of receiving text and SMS communications from Harmonize or its affiliated providers at any moment by responding with the word STOP from the receiving mobile device. Providing this consent, or agreeing to enter into an agreement based on this consent, is not a mandatory condition for the purchase of any property, goods, or services from Harmonize. Nonetheless, it is recognized that choosing to opt out of text (SMS) message communications might affect your user experience with services that utilize text (SMS) messaging for communication. Should you desire to establish an account or utilize the products and services offered by Harmonize without consenting to receive sales or marketing messages, you are encouraged to communicate your preference by sending an email to support@harmonize.care. This will ensure that you are exempt from receiving marketing or sales communications, although you will continue to receive informational and transactional communications necessary for the utilization of our services.
Disputes and Arbitration
All disputes, claims, or controversies arising from these Terms or your use of the Site, App, or Services will be resolved through confidential binding arbitration, not in court. This agreement extends to disputes arising before these or any prior Terms and those post-termination of these Terms. Arbitration excludes class actions but allows for the same damages and relief as a court could award. For initiating arbitration, contact Harmonize at the specified address or follow the procedures outlined by the American Arbitration Association (“AAA”) at www.adr.org.
Purchases
Purchases made through the Service require you to provide relevant information, including credit/debit card details. By making a Purchase, you confirm the accuracy of the provided information and authorize the transaction. Harmonize uses third-party services to facilitate payments, with your information shared pursuant to our Privacy Policy.
Agreement for Self-payment
Harmonize and the affiliated Medical Groups operate on a self-pay basis, not accepting insurance, Medicare, or Medicaid. You are responsible for full payment of services rendered, understanding that your insurance may not cover these services.
Consent for Recurring Payments
For services with recurring payments, the provided payment method will be automatically charged as described. Changes to payment details can be made by contacting support@harmonize.care.
Availability, Errors, and Inaccuracies
We continuously update our offerings and cannot guarantee the accuracy or completeness of information. We reserve the right to correct errors and update information at any time without notice.
Contests, Sweepstakes, and Promotions
Promotions may be governed by separate rules, which, along with our Privacy Policy, you should review if participating. Promotion-specific terms take precedence over these Terms where there is a conflict.
Accounts
By creating an account, you confirm that you are of legal age and that your information is accurate. You are responsible for maintaining the confidentiality of your account details and for all activities under your account.
Copyright Policy
We hold the intellectual property rights of others in high esteem and commit to addressing any assertions that content available on the Site, App, or through the Service violates the copyright or other intellectual property rights ("Infringement") of any individual or organization. If you possess copyright or are empowered to act for a copyright holder, and you deduce that your copyrighted material has been employed in a manner that infringes upon your rights, we invite you to forward your complaint via email to support@harmonize.care, utilizing the subject line: "Copyright Infringement". Please provide a comprehensive account of the purported Infringement in your communication, as further elucidated under "DMCA Notice and Procedure for Copyright Infringement Claims." Be advised that you might be liable for damages (including costs and attorney fees) if you make a misrepresentative, fraudulent, or made in bad faith claim of Infringement concerning any content accessible on or via the Site, App, or Service. DMCA Notice and Procedure for Copyright Infringement Claims In accordance with the Digital Millennium Copyright Act (DMCA), you may issue a notification to our Copyright Agent containing the information specified below in writing (refer to 17 U.S.C 512(c)(3) for additional details): (i) A physical or electronic signature of an individual authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. (ii) Identification of the copyrighted work (or a list of works, in instances where multiple copyrighted works at a single online site are encompassed by a single notification) claimed to be infringed, inclusive of the relevant URL (web page address). (iii) Identification of the material that is claimed to be infringing or to be the subject of infringing activity, along with information reasonably sufficient to allow for the location of the material. (iv) Information sufficiently reasonable to permit contact with you or the party submitting the complaint, such as an address, telephone number, and, if available, an email address. (v) A statement asserting that you or the party submitting the complaint has a good faith belief that the disputed use of the material is not authorized by the copyright owner, its agent, or the law; and (vi) A statement, made under penalty of perjury, that the information in the notification is accurate and that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. For submitting such notifications, please contact our Copyright Agent via email at support@harmonize.care.
Intellectual Property
The content, features, and functionality of the Site, App, and Service, as well as Harmonize's trademarks and logos, are the exclusive property of Harmonize and its licensors. Use of these assets without Harmonize’s prior written consent is prohibited.
Links To Other Websites
Our Service may link to third-party sites not controlled by Harmonize, for which we are not responsible. We encourage you to review the terms and privacy policies of any third-party sites or services. You acknowledge and agree that Harmonize shall not be responsible or liable, directly or indirectly, for any damage or loss caused (or alleged to be caused) by or in connection with your use of or reliance on any content, goods, or services available on or through any third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
Electronic Communications
When you visit the Site or App, or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site or App. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Termination
Harmonize reserves the right to terminate or suspend your account and access to the Service for any reason, at our discretion, including for breaches of these Terms. If you wish to terminate your account, you may simply discontinue using the Service. You are free to stop using the Services at any time.
Indemnification
You agree to defend, indemnify, and hold harmless Harmonize, its subsidiaries, affiliates, licensees, successors and assigns, and each of their directors, officers, employees, agents, partners, contractors, or suppliers (collectively, the “Indemnified Parties”), from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to attorney's fees) resulting from or arising out of: (i) your use and access of the Service, by you or any person using your account and password; and/or (ii) your breach of these Terms or the Privacy Policy or the Privacy Policy of the Affiliated Medical Groups.
Limitation Of Liability
In no event shall Harmonize or the Indemnified Parties be liable for any indirect, incidental, special, consequential or punitive damages (whether or not we have been informed of the possibility of any such damages) based on any causes of action, including, without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from: (i) your access to or use of (or inability to access or use) the Site, App, or Service or any performance error, omission or interruption in connection thereto; (ii) any conduct or content of any third party on the Site, App, or Service; (iii) any content obtained from the Site, App, or Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory or basis, and even if a remedy set forth herein is found to have failed of its essential purpose.
Disclaimer
The Service is provided "as is," without warranties of any kind. Harmonize does not guarantee uninterrupted access or the absence of errors or harmful components.
Exclusions
If certain jurisdictions do not allow the exclusion of certain warranties, or the exclusion or limitation of liability for consequential or incidental damages, the limitations herein will apply to you only to the extent permitted by applicable law.
Governing Law
These Terms are governed by the laws of Florida, United States. Any waiver of rights under these Terms does not constitute a waiver of any other term.
Changes
Harmonize reserves the right to modify these Terms at any time, with changes effective upon posting. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
Contact Us
For inquiries regarding these Terms, contact us at support@harmonize.care.
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